With the new Pennekamp Service Portal, we offer our customers simple and transparent access to our technical support.
Through the portal, you can purchase service points and use them for remote and phone support. Submit your service request directly online and receive support from our experienced service technicians. Whether you have a technical question, a problem with your equipment or questions about the operation and function of your machine – our service team is there to help you quickly and reliably.
Direct access to our service team: Simply submit your request via the service portal.
Flexible use: Purchase the service point package that suits your needs.
Remote and phone support: Use your service points for fast support, wherever you are.
Transparent processing: Manage your balance and service requests centrally in your customer account.
Clear documentation: Keep track of your services and transactions at all times.
Choose the right service point package and top up your balance.
Describe your request and provide the required details about your plant and your machine.
Our service team reviews your request and arranges further support with you by phone and/or remote access.
With the new Pennekamp Service Portal, you get direct access to our technical expertise and service – for reliable support and efficient care of your equipment.
Go to the service portal